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How to reload TCP/IP in Windows 95/98

Before we begin we need to locate the setup files for your version of windows. Typically this means your Windows 95 or Windows 98 CD. If you do not have a Windows CD, or if you only received a Recovery CD with your computer, then we need to find out if the files were loaded onto your computer before it was shipped.

If you do not have a Windows 95 or Windows 98 CD, do the following:
  1. Click on Start
  2. Click on Search
  3. In the window that appears, type WIN*.CAB in the NAMED field
  4. In the "Look In" box, choose My Computer
  5. Click on Find Now.
It may take a few minutes for your computer to finish searching for the files, and once it is done it will display a list of the files it located, along with their location on your computer. As long as you have more than 20 files listed, you can proceed.

If the list does not show any files and you do not have a Windows CD, then you will need to obtain one before we can continue. If you continue without a CD or the setup files on your computer, then your internet connection will be PERMANENTLY DISABLED until you can locate a Windows CD.

To Reload TCP/IP, do the following:
  1. Make sure your Windows CD is in the CD-ROM drive (Customers with the setup files on their computer can skip this step.)
  2. From the Windows Desktop, click on Start
  3. Click on Settings
  4. Click on Control Panel
  5. From the Control Panel, double click on Add/Remove Programs
  6. From the Add/Remove Programs window, click on the tab labeled Windows Setup
  7. In the list of components, locate Communications. (A big yellow phone)
  8. Uncheck the box next to Communications.
  9. Click on Apply. Once you click on Apply, the computer begin deleting communications.
  10. Once it is done, it should ask you to Restart. Click on Yes to restart. If it does not ask you to restart, restart your computer by clicking on Start - Shutdown and choose Restart from the menu. Then click on OK.
  11. Once the computer is rebooted, click on Start
  12. Click on Settings
  13. Click on Control Panel
  14. From the Control Panel, double click on Add/Remove Programs.
  15. From the Add/Remove Programs window, click on the tab labeled Windows Setup
  16. In the list of components, locate Communications.
  17. Click on the word Communications to highlight it. We do not want a check mark in it at this time.
  18. It will open to a new screen. From this new screen, put a check next to Dial Up Networking.
  19. Put a check next to Hyper Terminal
  20. Put a check next to Phone Dialer
  21. Click on OK
  22. Click on Apply
  23. Your computer will begin copying files, and should do this twice. If at any time it asks you if you want to keep the existing file, choose No.
  24. When its done, it will ask you to reboot the computer. Click on Yes.
You have successfully reloaded TCP/IP